![]() Unauthorized charges are against our Terms of Use. ![]() Roblox accounts associated with unauthorized charges are subject to deletion. Once disputed, Roblox will be unable to provide a direct or immediate refund due to the dispute process. PayPal Headquarters can be contacted via phone at 40 for pricing, hours and directions. As a reminder, please contact us before disputing a charge. PayPal Headquarters is located at 2211 N First St in San Jose, California 95131. See the following articles from these providers:Īfter reporting applicable Credit/Debit, PayPal, or Google Play charges to Roblox’s Customer Support, our billing department will investigate and assist you with eligible refund requests. Mobile/console providers also offer additional features such as password protected purchasing you can enable on your account to help prevent accidental or unauthorized charges. Please reach out directly to Apple/iTunes, Microsoft (Windows App or Xbox), or Amazon to request a refund for any unauthorized purchases through their services. These payment providers require any refunds to go through their support services and these charges cannot be refunded by Roblox. These purchases will appear on any linked card or bank account you have associated with your mobile/console provider. Roblox also accepts payment through iTunes, Xbox, Microsoft (Windows App or Xbox), and Amazon. Reporting Unauthorized Charges for Apple/iTunes, Microsoft Store (Windows App or Xbox), and Amazon Purchases
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